Subscription FAQYour satisfaction is guaranteed

How do I place an order? 1. ONLINE: Subscribe online You will be directed to our secure online server at mcmillencomm.com
2. PHONE: Call our customer service at (877) 418-5552
3. MAIL: RIDE TEXAS® Magazine, PO Box 334, Stafford, TX 77497

How do I set up a gift subscription? Please call our customer service at (877) 418-5552 to set up a gift subscription. We will mail the recipient a gift card to announce your gift. Renewals for the gift subscription will be sent to you unless you specify otherwise.

When does my subscription begin? Since the magazine is quarterly you may have as much as a six week wait for your first edition. If you think it's been too long, please call customer service to verify your order was received an the address is correct.

Subscriber copies mail on the following dates (USPS may take 5-21 days to deliver)
2010 BEST IN TEXAS Mails 1/14/2010
2010 Spring Mails 3/11/2010
2010 Summer Mails 6/10/2010
2010 Fall Mails 9/9/2010
2011 BEST IN TEXAS Mails 12/8/2010

When does my subscription end? Your expiration edition is printed on the top line at the right on your address label. Alternatively, if you have your subscriber number from your mailing label, you can check your subscriptions status online.

How do I change my address? 1. EMAIL: Please include your old address, new address and account number from the top line of your your address label.
2. PHONE: Call customer service at (866) 418-5552
3. ONLINE: if you have your subscriber number from your mailing label, you can change your address online.

How can I renew my subscription? 1. RENEWAL NOTICE: We will mail a renewal notice two editions prior to your last. RIDE TEXAS® Magazine at PO Box 300, Stafford, TX 77497 is the only valid renewal address. No agents are authorized to renew subscriptions.
2. ONLINE: Click on the "Subscribe" banner. The order form will allow you to renew your subscription; you'll need your subscriber number from the top line of your address label.
3. PHONE: Call our customer service at at (866) 418-5552.

Can I get the old (pre-2010) subscription deal for the all-new RT bookazine? As of June 1, 2010 the old rates can no longer be honored. Subscription cards and rates from years prior (1998-2009) are not applicable to the new bookazine publication. Expired rates do not cover costs of publishing, so if we receive an old subscription card, the term will be pro-rated to the current $35 per year rate.You have the option of canceling your subscription if you don't agree with these terms.

What is our privacy policy? We do not rent or make our subscriber lists public to any third parties. We may, on occasion, mail special offers or announcements to subscribers.

Will my credit card transaction be safe? We use a secure server and the order goes directly to our subscription processing department. The padlock indicating a secure site will be displayed when you access our order page.

My magazine never arrived or started arriving, then stopped. Please contact customer service immediately when you think this has happened. It may be we have an incorrect address for you or the address you provided is considered "undeliverable" by the USPS.. Their addressing standards are constantly evolving, especially for rural addressees. If you submit a forwarding order, the USPS will typically forward one edition and then start returning them to the sender (us). We have no way to contact subscribers when this happens because the subscriber is at a new address that we are not aware of. If you think you've missed an edition, please call customer service and verify your address. We will replace a missing edition, no problem.

Can I cancel an order? Yes. Please call our customer service at the number above.

What's the guarantee? For any reason you need to discontinue or cancel your subscription, you will be refunded the unused portion of your paid subscription. Please call customer service for cancellation..

Digital Edition FAQs

How much does the digital subscription cost?

RT's digital editions are $26 per year. Once you have a digital subscription, you'll get all the digital edition feature upgrades at no additional cost.

If I subscribe to the bookazine will I get free access to the digital version?

The digital edition of the bookazine is a separate product from the website and the print bookazine, with differing production costs and special features, so it is not included in the price of the print subscription.

What happens when I subscribe to the digital edition?

You’ll receive a user id and a password to logon to a special section of the RT website and access the digital editions in your subscription. Each time a new edition is published, you’ll receive an email announcing its availability.

Is the digital edition content the same as the print bookazine?

Yes, it’s exactly the same content. In fact, it looks just like the bookazine. However, the digital editions offer distinct advantages over the bookazine as they will be accessible from anywhere you have an Internet connection and you will be able to search your library of editions. You’ll also have access to a set of travel tools that will help you better plan your trips.

Will past editions be available digitally?

Only issues published after January 1st 2010 will be available as digital editions; previous editions can not be republished at this point.

Do I have access to the entire digital library of issues?

No, only to the editions in your subscription. However, if you have missed a previously published digital edition, you will be able to buy it as a past edition and add it to your digital library.

Will I be able to print the issues?

Yes, you can print the pages you want to read offline.

Will I be able to download the editions to my computer?

Not initially. The first version will require an Internet connection to view the digital editions. A future version will download the editions to your computer for offline reading.